# Redmine - project management software # Copyright (C) 2006-2014 Jean-Philippe Lang # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License # as published by the Free Software Foundation; either version 2 # of the License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. class MailHandler < ActionMailer::Base include ActionView::Helpers::SanitizeHelper include Redmine::I18n class UnauthorizedAction < StandardError; end class MissingInformation < StandardError; end attr_reader :email, :user def self.receive(email, options={}) @@handler_options = options.dup @@handler_options[:issue] ||= {} if @@handler_options[:allow_override].is_a?(String) @@handler_options[:allow_override] = @@handler_options[:allow_override].split(',').collect(&:strip) end @@handler_options[:allow_override] ||= [] # Project needs to be overridable if not specified @@handler_options[:allow_override] << 'project' unless @@handler_options[:issue].has_key?(:project) # Status overridable by default @@handler_options[:allow_override] << 'status' unless @@handler_options[:issue].has_key?(:status) @@handler_options[:no_account_notice] = (@@handler_options[:no_account_notice].to_s == '1') @@handler_options[:no_notification] = (@@handler_options[:no_notification].to_s == '1') @@handler_options[:no_permission_check] = (@@handler_options[:no_permission_check].to_s == '1') email.force_encoding('ASCII-8BIT') if email.respond_to?(:force_encoding) super(email) end # Receives an email and rescues any exception def self.safe_receive(*args) receive(*args) rescue => e logger.error "An unexpected error occurred when receiving email: #{e.message}" if logger return false end # Extracts MailHandler options from environment variables # Use when receiving emails with rake tasks def self.extract_options_from_env(env) options = {:issue => {}} %w(project status tracker category priority).each do |option| options[:issue][option.to_sym] = env[option] if env[option] end %w(allow_override unknown_user no_permission_check no_account_notice default_group).each do |option| options[option.to_sym] = env[option] if env[option] end options end def logger Rails.logger end cattr_accessor :ignored_emails_headers @@ignored_emails_headers = { 'X-Auto-Response-Suppress' => 'oof', 'Auto-Submitted' => /^auto-/ } # Processes incoming emails # Returns the created object (eg. an issue, a message) or false def receive(email) @email = email sender_email = email.from.to_a.first.to_s.strip # Ignore emails received from the application emission address to avoid hell cycles if sender_email.downcase == Setting.mail_from.to_s.strip.downcase if logger logger.info "MailHandler: ignoring email from Redmine emission address [#{sender_email}]" end return false end # Ignore auto generated emails self.class.ignored_emails_headers.each do |key, ignored_value| value = email.header[key] if value value = value.to_s.downcase if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value if logger logger.info "MailHandler: ignoring email with #{key}:#{value} header" end return false end end end @user = User.find_by_mail(sender_email) if sender_email.present? if @user && !@user.active? if logger logger.info "MailHandler: ignoring email from non-active user [#{@user.login}]" end return false end if @user.nil? # Email was submitted by an unknown user case @@handler_options[:unknown_user] when 'accept' @user = User.anonymous when 'create' @user = create_user_from_email if @user if logger logger.info "MailHandler: [#{@user.login}] account created" end add_user_to_group(@@handler_options[:default_group]) unless @@handler_options[:no_account_notice] Mailer.account_information(@user, @user.password).deliver end else if logger logger.error "MailHandler: could not create account for [#{sender_email}]" end return false end else # Default behaviour, emails from unknown users are ignored if logger logger.info "MailHandler: ignoring email from unknown user [#{sender_email}]" end return false end end User.current = @user dispatch end private MESSAGE_ID_RE = %r{^ e # TODO: send a email to the user logger.error e.message if logger false rescue MissingInformation => e logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger false rescue UnauthorizedAction => e logger.error "MailHandler: unauthorized attempt from #{user}" if logger false end def dispatch_to_default receive_issue end # Creates a new issue def receive_issue project = target_project # check permission unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_issues, project) end issue = Issue.new(:author => user, :project => project) issue.safe_attributes = issue_attributes_from_keywords(issue) issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)} issue.subject = cleaned_up_subject if issue.subject.blank? issue.subject = '(no subject)' end issue.description = cleaned_up_text_body # add To and Cc as watchers before saving so the watchers can reply to Redmine add_watchers(issue) issue.save! add_attachments(issue) logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger issue end # Adds a note to an existing issue def receive_issue_reply(issue_id, from_journal=nil) issue = Issue.find_by_id(issue_id) return unless issue # check permission unless @@handler_options[:no_permission_check] unless user.allowed_to?(:add_issue_notes, issue.project) || user.allowed_to?(:edit_issues, issue.project) raise UnauthorizedAction end end # ignore CLI-supplied defaults for new issues @@handler_options[:issue].clear journal = issue.init_journal(user) if from_journal && from_journal.private_notes? # If the received email was a reply to a private note, make the added note private issue.private_notes = true end issue.safe_attributes = issue_attributes_from_keywords(issue) issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)} journal.notes = cleaned_up_text_body add_attachments(issue) issue.save! if logger logger.info "MailHandler: issue ##{issue.id} updated by #{user}" end journal end # Reply will be added to the issue def receive_journal_reply(journal_id) journal = Journal.find_by_id(journal_id) if journal && journal.journalized_type == 'Issue' receive_issue_reply(journal.journalized_id, journal) end end # Receives a reply to a forum message def receive_message_reply(message_id) message = Message.find_by_id(message_id) if message message = message.root unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) end if !message.locked? reply = Message.new(:subject => cleaned_up_subject.gsub(%r{^.*msg\d+\]}, '').strip, :content => cleaned_up_text_body) reply.author = user reply.board = message.board message.children << reply add_attachments(reply) reply else if logger logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic" end end end end def add_attachments(obj) if email.attachments && email.attachments.any? email.attachments.each do |attachment| next unless accept_attachment?(attachment) obj.attachments << Attachment.create(:container => obj, :file => attachment.decoded, :filename => attachment.filename, :author => user, :content_type => attachment.mime_type) end end end # Returns false if the +attachment+ of the incoming email should be ignored def accept_attachment?(attachment) @excluded ||= Setting.mail_handler_excluded_filenames.to_s.split(',').map(&:strip).reject(&:blank?) @excluded.each do |pattern| regexp = %r{\A#{Regexp.escape(pattern).gsub("\\*", ".*")}\z}i if attachment.filename.to_s =~ regexp logger.info "MailHandler: ignoring attachment #{attachment.filename} matching #{pattern}" return false end end true end # Adds To and Cc as watchers of the given object if the sender has the # appropriate permission def add_watchers(obj) if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project) addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase} unless addresses.empty? User.active.where('LOWER(mail) IN (?)', addresses).each do |w| obj.add_watcher(w) end end end end def get_keyword(attr, options={}) @keywords ||= {} if @keywords.has_key?(attr) @keywords[attr] else @keywords[attr] = begin if (options[:override] || @@handler_options[:allow_override].include?(attr.to_s)) && (v = extract_keyword!(plain_text_body, attr, options[:format])) v elsif !@@handler_options[:issue][attr].blank? @@handler_options[:issue][attr] end end end end # Destructively extracts the value for +attr+ in +text+ # Returns nil if no matching keyword found def extract_keyword!(text, attr, format=nil) keys = [attr.to_s.humanize] if attr.is_a?(Symbol) if user && user.language.present? keys << l("field_#{attr}", :default => '', :locale => user.language) end if Setting.default_language.present? keys << l("field_#{attr}", :default => '', :locale => Setting.default_language) end end keys.reject! {|k| k.blank?} keys.collect! {|k| Regexp.escape(k)} format ||= '.+' keyword = nil regexp = /^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i if m = text.match(regexp) keyword = m[2].strip text.gsub!(regexp, '') end keyword end def target_project # TODO: other ways to specify project: # * parse the email To field # * specific project (eg. Setting.mail_handler_target_project) target = Project.find_by_identifier(get_keyword(:project)) if target.nil? # Invalid project keyword, use the project specified as the default one default_project = @@handler_options[:issue][:project] if default_project.present? target = Project.find_by_identifier(default_project) end end raise MissingInformation.new('Unable to determine target project') if target.nil? target end # Returns a Hash of issue attributes extracted from keywords in the email body def issue_attributes_from_keywords(issue) assigned_to = (k = get_keyword(:assigned_to, :override => true)) && find_assignee_from_keyword(k, issue) attrs = { 'tracker_id' => (k = get_keyword(:tracker)) && issue.project.trackers.named(k).first.try(:id), 'status_id' => (k = get_keyword(:status)) && IssueStatus.named(k).first.try(:id), 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.named(k).first.try(:id), 'category_id' => (k = get_keyword(:category)) && issue.project.issue_categories.named(k).first.try(:id), 'assigned_to_id' => assigned_to.try(:id), 'fixed_version_id' => (k = get_keyword(:fixed_version, :override => true)) && issue.project.shared_versions.named(k).first.try(:id), 'start_date' => get_keyword(:start_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'), 'due_date' => get_keyword(:due_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'), 'estimated_hours' => get_keyword(:estimated_hours, :override => true), 'done_ratio' => get_keyword(:done_ratio, :override => true, :format => '(\d|10)?0') }.delete_if {|k, v| v.blank? } if issue.new_record? && attrs['tracker_id'].nil? attrs['tracker_id'] = issue.project.trackers.first.try(:id) end attrs end # Returns a Hash of issue custom field values extracted from keywords in the email body def custom_field_values_from_keywords(customized) customized.custom_field_values.inject({}) do |h, v| if keyword = get_keyword(v.custom_field.name, :override => true) h[v.custom_field.id.to_s] = v.custom_field.value_from_keyword(keyword, customized) end h end end # Returns the text/plain part of the email # If not found (eg. HTML-only email), returns the body with tags removed def plain_text_body return @plain_text_body unless @plain_text_body.nil? parts = if (text_parts = email.all_parts.select {|p| p.mime_type == 'text/plain'}).present? text_parts elsif (html_parts = email.all_parts.select {|p| p.mime_type == 'text/html'}).present? html_parts else [email] end parts.reject! do |part| part.header[:content_disposition].try(:disposition_type) == 'attachment' end @plain_text_body = parts.map do |p| body_charset = p.charset.respond_to?(:force_encoding) ? Mail::RubyVer.pick_encoding(p.charset).to_s : p.charset Redmine::CodesetUtil.to_utf8(p.body.decoded, body_charset) end.join("\r\n") # strip html tags and remove doctype directive if parts.any? {|p| p.mime_type == 'text/html'} @plain_text_body = strip_tags(@plain_text_body.strip) @plain_text_body.sub! %r{^$/) addr, name = m[2], m[1] end if addr.present? user = self.class.new_user_from_attributes(addr, name) if @@handler_options[:no_notification] user.mail_notification = 'none' end if user.save user else logger.error "MailHandler: failed to create User: #{user.errors.full_messages}" if logger nil end else logger.error "MailHandler: failed to create User: no FROM address found" if logger nil end end # Adds the newly created user to default group def add_user_to_group(default_group) if default_group.present? default_group.split(',').each do |group_name| if group = Group.named(group_name).first group.users << @user elsif logger logger.warn "MailHandler: could not add user to [#{group_name}], group not found" end end end end # Removes the email body of text after the truncation configurations. def cleanup_body(body) delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map {|s| Regexp.escape(s)} unless delimiters.empty? regex = Regexp.new("^[> ]*(#{ delimiters.join('|') })\s*[\r\n].*", Regexp::MULTILINE) body = body.gsub(regex, '') end body.strip end def find_assignee_from_keyword(keyword, issue) keyword = keyword.to_s.downcase assignable = issue.assignable_users assignee = nil assignee ||= assignable.detect {|a| a.mail.to_s.downcase == keyword || a.login.to_s.downcase == keyword } if assignee.nil? && keyword.match(/ /) firstname, lastname = *(keyword.split) # "First Last Throwaway" assignee ||= assignable.detect {|a| a.is_a?(User) && a.firstname.to_s.downcase == firstname && a.lastname.to_s.downcase == lastname } end if assignee.nil? assignee ||= assignable.detect {|a| a.name.downcase == keyword} end assignee end end