Redmine/app/models/mail_handler.rb

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# redMine - project management software
# Copyright (C) 2006-2007 Jean-Philippe Lang
#
# This program is free software; you can redistribute it and/or
# modify it under the terms of the GNU General Public License
# as published by the Free Software Foundation; either version 2
# of the License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.
class MailHandler < ActionMailer::Base
include ActionView::Helpers::SanitizeHelper
class UnauthorizedAction < StandardError; end
class MissingInformation < StandardError; end
attr_reader :email, :user
def self.receive(email, options={})
@@handler_options = options.dup
@@handler_options[:issue] ||= {}
@@handler_options[:allow_override] = @@handler_options[:allow_override].split(',').collect(&:strip) if @@handler_options[:allow_override].is_a?(String)
@@handler_options[:allow_override] ||= []
# Project needs to be overridable if not specified
@@handler_options[:allow_override] << 'project' unless @@handler_options[:issue].has_key?(:project)
# Status overridable by default
@@handler_options[:allow_override] << 'status' unless @@handler_options[:issue].has_key?(:status)
super email
end
# Processes incoming emails
def receive(email)
@email = email
@user = User.active.find_by_mail(email.from.first.to_s.strip)
unless @user
# Unknown user => the email is ignored
# TODO: ability to create the user's account
logger.info "MailHandler: email submitted by unknown user [#{email.from.first}]" if logger && logger.info
return false
end
User.current = @user
dispatch
end
private
MESSAGE_ID_RE = %r{^<redmine\.([a-z0-9_]+)\-(\d+)\.\d+@}
ISSUE_REPLY_SUBJECT_RE = %r{\[[^\]]+#(\d+)\]}
MESSAGE_REPLY_SUBJECT_RE = %r{\[[^\]]+msg(\d+)\]}
def dispatch
headers = [email.in_reply_to, email.references].flatten.compact
if headers.detect {|h| h.to_s =~ MESSAGE_ID_RE}
klass, object_id = $1, $2.to_i
method_name = "receive_#{klass}_reply"
if self.class.private_instance_methods.include?(method_name)
send method_name, object_id
else
# ignoring it
end
elsif m = email.subject.match(ISSUE_REPLY_SUBJECT_RE)
receive_issue_reply(m[1].to_i)
elsif m = email.subject.match(MESSAGE_REPLY_SUBJECT_RE)
receive_message_reply(m[1].to_i)
else
receive_issue
end
rescue ActiveRecord::RecordInvalid => e
# TODO: send a email to the user
logger.error e.message if logger
false
rescue MissingInformation => e
logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger
false
rescue UnauthorizedAction => e
logger.error "MailHandler: unauthorized attempt from #{user}" if logger
false
end
# Creates a new issue
def receive_issue
project = target_project
tracker = (get_keyword(:tracker) && project.trackers.find_by_name(get_keyword(:tracker))) || project.trackers.find(:first)
category = (get_keyword(:category) && project.issue_categories.find_by_name(get_keyword(:category)))
priority = (get_keyword(:priority) && Enumeration.find_by_opt_and_name('IPRI', get_keyword(:priority)))
status = (get_keyword(:status) && IssueStatus.find_by_name(get_keyword(:status)))
# check permission
raise UnauthorizedAction unless user.allowed_to?(:add_issues, project)
issue = Issue.new(:author => user, :project => project, :tracker => tracker, :category => category, :priority => priority)
# check workflow
if status && issue.new_statuses_allowed_to(user).include?(status)
issue.status = status
end
issue.subject = email.subject.chomp.toutf8
issue.description = plain_text_body
# custom fields
issue.custom_field_values = issue.available_custom_fields.inject({}) do |h, c|
if value = get_keyword(c.name, :override => true)
h[c.id] = value
end
h
end
issue.save!
add_attachments(issue)
logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info
# add To and Cc as watchers
add_watchers(issue)
# send notification after adding watchers so that they can reply to Redmine
Mailer.deliver_issue_add(issue) if Setting.notified_events.include?('issue_added')
issue
end
def target_project
# TODO: other ways to specify project:
# * parse the email To field
# * specific project (eg. Setting.mail_handler_target_project)
target = Project.find_by_identifier(get_keyword(:project))
raise MissingInformation.new('Unable to determine target project') if target.nil?
target
end
# Adds a note to an existing issue
def receive_issue_reply(issue_id)
status = (get_keyword(:status) && IssueStatus.find_by_name(get_keyword(:status)))
issue = Issue.find_by_id(issue_id)
return unless issue
# check permission
raise UnauthorizedAction unless user.allowed_to?(:add_issue_notes, issue.project) || user.allowed_to?(:edit_issues, issue.project)
raise UnauthorizedAction unless status.nil? || user.allowed_to?(:edit_issues, issue.project)
# add the note
journal = issue.init_journal(user, plain_text_body)
add_attachments(issue)
# check workflow
if status && issue.new_statuses_allowed_to(user).include?(status)
issue.status = status
end
issue.save!
logger.info "MailHandler: issue ##{issue.id} updated by #{user}" if logger && logger.info
Mailer.deliver_issue_edit(journal) if Setting.notified_events.include?('issue_updated')
journal
end
# Reply will be added to the issue
def receive_journal_reply(journal_id)
journal = Journal.find_by_id(journal_id)
if journal && journal.journalized_type == 'Issue'
receive_issue_reply(journal.journalized_id)
end
end
# Receives a reply to a forum message
def receive_message_reply(message_id)
message = Message.find_by_id(message_id)
if message
message = message.root
if user.allowed_to?(:add_messages, message.project) && !message.locked?
reply = Message.new(:subject => email.subject.gsub(%r{^.*msg\d+\]}, '').strip,
:content => plain_text_body)
reply.author = user
reply.board = message.board
message.children << reply
add_attachments(reply)
reply
else
raise UnauthorizedAction
end
end
end
def add_attachments(obj)
if email.has_attachments?
email.attachments.each do |attachment|
Attachment.create(:container => obj,
:file => attachment,
:author => user,
:content_type => attachment.content_type)
end
end
end
# Adds To and Cc as watchers of the given object if the sender has the
# appropriate permission
def add_watchers(obj)
if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project)
addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase}
unless addresses.empty?
watchers = User.active.find(:all, :conditions => ['LOWER(mail) IN (?)', addresses])
watchers.each {|w| obj.add_watcher(w)}
end
end
end
def get_keyword(attr, options={})
if (options[:override] || @@handler_options[:allow_override].include?(attr.to_s)) && plain_text_body =~ /^#{attr}:[ \t]*(.+)$/i
$1.strip
elsif !@@handler_options[:issue][attr].blank?
@@handler_options[:issue][attr]
end
end
# Returns the text/plain part of the email
# If not found (eg. HTML-only email), returns the body with tags removed
def plain_text_body
return @plain_text_body unless @plain_text_body.nil?
parts = @email.parts.collect {|c| (c.respond_to?(:parts) && !c.parts.empty?) ? c.parts : c}.flatten
if parts.empty?
parts << @email
end
plain_text_part = parts.detect {|p| p.content_type == 'text/plain'}
if plain_text_part.nil?
# no text/plain part found, assuming html-only email
# strip html tags and remove doctype directive
@plain_text_body = strip_tags(@email.body.to_s)
@plain_text_body.gsub! %r{^<!DOCTYPE .*$}, ''
else
@plain_text_body = plain_text_part.body.to_s
end
@plain_text_body.strip!
end
end